We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Protecting Your Pets Over Winter

Winter has arrived on our doorsteps, and this brings some extra risks for our pets.  They can’t always look out for themselves, so it’s on you to help them make it safe through the colder months.

  1. Prevent poisoning – There are all kinds of new risks this time of year.  Baked goods (and their raw components), antifreeze, salt, and prescription medications from visiting relatives are just a few.  Make sure to properly store items that might make your pets curious, have a talk with your relatives about keeping their medications locked up safe, and don’t let your pets near the kitchen during baking time.
  2. The bitter cold – It should go without saying that pets these days are not used to the harsh conditions their ancestors may have braved eons ago.  If you won’t stand outside in a light sweatshirt and pants for more than 10-15 minutes, imagine how they might feel overnight. Let’s bring the pets indoors, or if it’s not possible, make sure they have warm shelter out of the wind and with a water bowl that won’t freeze.
  3. Slip & falls – Underneath all that snow might be a sheet of ice. Great if you want to skate in your yard but not if you’re a senior dog or a hyper younger dog where a slip can mean injury to joints or ligaments. I suggest investing in some boots for your dogs and keep them on a shorter leash (no retractables) when outside.
  4. Cats are curious – If you have any festive holiday decorations in the house, know that cats may be tempted to try that 9 lives theory. Candles and stoves can cause significant burns. Electric lights, especially ones that blink, might entice your cat to attach or chew them, which, if they get the cord, could lead to electrocution.  Try setting up your cat an area with equally enticing objects (toys, catnip, cat trees) that they can focus their curious play and aggression on to stay safe.
  5. Battle of the bulge – It’s safe to say that a lot of pets may not get as much exercise outdoors, especially if it’s -10 C or colder outside.  This inevitably leads to some weight gain. Try cutting back on the treat and take out about 20% of the food for indoor pets to make up for the inactivity, and they’ll be less likely to gain that winter weight.

Written by Dr. R. LLera, DVM



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-542-7337. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday to Tuesday: 8:00 am - 7:00 pm
Wednesday to Friday: 8:00 am - 6:00 pm
Saturday: 8:00 am - 2:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. We accept credit card and debit card.

Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Kingston Veterinary Clinic