Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Saying goodbye to a beloved pet is never easy. Your reasons for saying goodbye are your own, and we are here to support you in that time.
What is pet euthanasia and how do I know when it’s the right time?
The term euthanasia literally means “good death.” Fortunately for our pets, we do not have to let them suffer from a serious condition and can ease their discomfort. The time is different for everyone and will depend on some factors that one of our veterinarians can talk to you about. We are here to guide you in deciding when it’s time to say goodbye.
Can I say goodbye to my pet in the comfort of our home?
We do not offer in-home euthanasia through the clinic. There is a house call veterinarian in the Kingston region who only focuses on helping you say goodbye in the comfort of your home. We will be happy to give you their contact information if this is of interest to you. Please note, they typically do not work on an emergency or on-call basis and time must be set up in advance.
What’s the cost of euthanasia?
Please contact us at the clinic by phone or email to discuss this. It will vary depending on what you wish to do with your pet’s remains after they are gone. We offer communal or private cremation.
Does the clinic also provide bereavement counselling?
We do not provide counselling in the clinic but are able to give you the contact information for groups that can help you through the grieving process.
Have you been to the dentist and received local freezing? If so, then you have had a dental nerve block. Most dental procedures produce strong sensory stimuli to the point that it affects the amount of general anesthetic required and a painful recovery.
With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.
We are continuing to see all cases by appointment only including pets in need of vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, parasite prevention, and more.
Beginning June 22, 2020, clients are able to come into the hospital with their pets with the following restrictions:
SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Face coverings must be worn to enter the hospital.
Use hand washing station upon entry.
Washrooms will be closed to the public until further notice.
If you wish to remain in your car during the appointment, when you call to inform us of your arrival, we will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
We are OPEN with the following hours:
Monday to Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 6:00 pm
Saturday: 8:00 am - 2:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Kingston Veterinary Clinic